Troubleshooting

Something isn't working right! Daedo is on fire! This page is here to help. If all else fails, please request "Daedo Support" in your TMS ring status.

WARNING

If you are not 100% sure what you are doing, please request Daedo support instead of trying to fix things yourself. If you are confident in your Daedo skills, proceed with caution.

I can't access the scoreboard! / I am trying to change something in the scoreboard, but whenever I exit, everything is reset to a previous round!

Try starting the round before pausing again + clicking on the scoreboard. You can always reset the round time in the scoreboard.

For the scoreboard to show up and changes to propagate, a round must have been started (time counting down).

I accidentally ended a match before confirming the final result! / The center ref wants to confirm the match results, where can I find that?

You will find information about previous matches by going to the Match Logs.

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DANGER

If you're looking at troubleshooting tips below this, you're truly in the trenches. Something has gone horribly wrong. If you're a computer operator and down here for some reason, please call for Daedo support.

I need to enable C Team scoring (no e-hogus), but I can't start a match!

You need to enable the Joystics Backup System. To do this, press Ctrl + Alt + j and on the menu on the right, click on the new option to Enable Joystics Backup System.

If you pressed Ctrl + Alt + j, but nothing is happening or you can't click on the option, try setting up a new match by going through the New Match Wizard (you do not need to start it)

The "ECTC" box isn't showing up in the contest selection when I'm setting up a new match!

Looks like the software did a ghost reset! Or it was just reinstalled. If you are a computer operator, please request Daedo support.

Instructions for Daedo Tech

Go to Match/Ring Manager -> Weight Divisions and create a new contest called ECTC. Click on the newly created ECTC contest, and click Manage. Add the following weight classes:

	Female	Male	Head Level
Light	17	22	5
Middle	19	24	5
Heavy	21	26	5

The connection boxes are grayed out / Nothing is connecting no matter what!

To sanity check, double check that the base station, judge controllers, and hogu transmitters are all on the same channel. This channel should also be the same as the ring number. If you discover that they are indeed on different channels, click here.

If you've confirmed everything is on the correct channel, and also double + triple checked that the controller IDs you typed into the boxes are correct, then it is possible that the software is borked.

INFO

This state can sometimes be entered into if the base station is plugged into the laptop before opening the TkStrike software. Never do that. If you did this, now you know.

Instructions for Daedo Tech

1. Uninstall the software.
   1. Go into Windows Settings -> Apps and Features.
   2. Find TkStrike Gen 2 and Uninstall
2. Remove cached app data.
   1. Open File Manager and navigate to C:\Users\{USER}\AppData\Local. You may need to click on the View tab -> Show/hide -> Check Hidden items for the AppData folder to show up
   2. Delete the tkStrikeGen2 folder
3. Reinstall TkStrike Gen2. Download link is #TODO figure out how to distribute this
4. Set up the correct rules in Configuration -> Rules. The cuurent rules are posted [here] #TODO put rules somewhere. The round time is subject to change per tournament. If you are not sure what the round time is, check with Head Table.
5. Set up the ECTC contest + weight classes. Click here for instructions on how to do that.